If you ever collaborate with other humans, you would be doing it better with Miro.
November 14, 2022

If you ever collaborate with other humans, you would be doing it better with Miro.

Michael Bielefelt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I lead an in-house agency team that includes Art Directors, Graphic Designers, UX/UI, and Creative Copywriters. We are a shared-service team that serves the design of marketing materials; print, digital, video, and web for a complex set of different companies that touch various industries and audiences. In this role, we constantly lead discussions, brainstorming, etc. while collaborating with Marketers. Miro has been instrumental in how we've been able to transition from what was once an in-person exercise (leading facilitations), to something that was practical to accomplish with a distributed workforce working with solely remote contributors.
The intuitive design of Miro makes it easy for any skill set to jump on and use the tools. It's so easy that people become unburdened by the technology and can focus on brainstorming, planning, and strategy tasks.

Pros

  • Brainstorming.
  • Future-planning
  • Post Mortem Discussions
  • Creative Concept Development.
  • Free-form ideation.

Cons

  • It would be great to be able to let outside users have more tool access. Our enterprise has a subscription to Miro, but the process to get someone to have full access is cumbersome (due to internal processes) - so it is a barrier to people getting a login. We try to work with those individuals without a login, but they have VERY little collaboration tools.
  • It would be nice for there to be more organization tools to nest Miro Boards. My team's collaborative workspace is a little disorderly due to the number of boards and not a very good way of "filing" them.
  • It would be nice to retain some annotation tools in presenter mode. Sometimes we receive feedback during a presentation and have to make a choice between having a presentable sharing experience or being able to make notes.
  • Team Connection. Introverts and Extroverts can contribute at their own speed.
  • Visual Post Mortem Discussions have helped to mitigate past challenges become future repeat missteps
  • A great, dynamic facilitation tool that makes my team look progressive and capable when working with marketing partners and executives.
I have not integrated Miro with any other products (aside from screen-sharing Miro through Microsoft Teams)
I loved my actual whiteboard. When I moved to virtual - I felt like I couldn't express my thoughts and direction to my team without it. Miro has allowed a free flow of ideas and added collaboration and so many other tools.
One of my team members said, "Miro is like your (meaning mine) whiteboard - but 100X better." I hate to say it - but I agree. (but I do miss my dry-erase markers).

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Teams is no substitute for Miro - they really aren't comparable. We'll continue to use Teams as our enterprise communication tool - but Miro fills a giant hole in what Teams offers.

As far as Figma goes - I have used it (and I probably would use it) - but Miro is what our enterprise chose. I found Figma very comparable to Miro. I think they are both vying for the top slot in this category (in my opinion).
I truly love Miro. It is exactly what I was looking for for my team at a point when we were struggling to connect virtually and work effectively. Combining a collaboration tool that can handle visuals, video, web elements, make notes, @mention - all of the things - has been an excellent added tool to our creative tool chest.

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