Item: Miro
Rating: 8
Author: Clare Ralston

Use Cases and Deployment Scope

For planning programmes of work
Building decision trees or process flows
Interactive workshops using sticky notes and creating activities
Collaboration

Pros and Cons

Group activities
Process design, using arrows, etc, that are sticky and can move
Templates

Exporting stuff, like a process diagram for sharing
The filing structure, is super super hard to figure out and follow!

Return on Investment

Improved collaboration and 'fun' for workshops
Increased productivity through being able to virtually run workshops

Ease of Integration

i have not integrated it but might look into that!

Collaboration

Hugely! And we're not killing trees by writing on massive sheets of butchers paper and using smelly textas

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

It's great for building diagrams, excellent in fact, but hard to share these with people outside Miro. There could be a better 'visual only' view or way to export pieces of the board.

Love using it for workshops and building fun activities with stickers, notes, frames, etc. The 'ownership' of boards though doesn't work that well. eg. I duplicated a workshop I built for someone else to use, but still had to be involved by adding in all the users. Not sure if there was a better way to transfer ownership of that board to someone.

Usability

It's very intuitive. You have to know a few tricks like locking bits and pieces especially when collborating in workshops but love the flexibility it has

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Convenient Feel confident using Familiar	None

Easy Tasks

building frames and adding multiple sticky notes
building diagrams and attaching arrows that move with the boxes
having a colour palette that works together

Difficult Tasks

the filing structure, i can never find anything unless it's starred

Miro has changed the way we collaborate in workshops and create beautiful flow diagrams

Overall Satisfaction with Miro