Miro is great but need to simplify tools for workshop related boards.
November 21, 2022

Miro is great but need to simplify tools for workshop related boards.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We, as a team, use it as the main tool for facilitating workshops in a remote environment. We also use it for Brainstorming, Scrum Retrospectives, Product Roadmap, Detail User Flow, Map User Stories, Defining MVPs, diagrams for Technical Decisions, and so on.

Pros

  • Collaborative Changes (you can see what other people are seeing, you can see the cursors, with no lag, etc.).
  • Easy to create and move objects around the board, copy and paste, align objects, change object shapes, etc.
  • There are a lot of useful frameworks / board models to use it.
  • Voting! Super great tool and I learned it recently.

Cons

  • Passwords. Navigate can't save one password per board, it can only save one password for Miro. So my company has different boards with different passwords it is hell to always remember the passwords when accessing those boards.
  • Difficult to define properly the size of text in the post-its and limitation of colors.
  • Integration with other softwares, for instance, Jira integration doesn't work well.
  • Connectors make it very difficult to connect a specific part of an image, for instance. It always selects the borders of the images.
  • Improve team collaboration in the remote environment, so everybody can access and collaborate asynchronously, speeding up the feedback cycle.
  • It is a very easy-to-use tool, so we don't spend time teaching people how to use it to participate in a workshop. The learning process is super short; some minutes before starting a session is enough to understand the basics forever.
  • It can be difficult the immediately access some information, as it is difficult to keep track of which board you've detailed the project X and what was the password of board Y that you don't access really often. So people are migrating to Figma.
Integration of Google Drive/Docs looks great, but Jira integration does not look good at all. We need a preview of the task we are linking and putting on the board and not only the same Jira icon for all tasks.
I described already in the previous questions. It helps a lot in an asynchronous work environment at the global level of my company. It is also good to co-create solutions with customers and keep the results (the board) available for everybody. We use it in 50% of our team meetings, and it is also the source of truth for team composition for my company; it is the place we use to discuss things that need visual help or to mind-map.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Against Figma Jam: It is more intuitive to learn than Miro; it is leaner. But co-creation limit sessions are a pain for working asynchronously. Against Lucidchart: For workflows, organization charts, etc., Lucid Chart is the winner. So much easier to create one. But it is not good if you need to integrate with images, links, etc.
Miro is amazing for facilitating workshops, with collaborative creation, voting, an amazing number of shapes, possibilities, etc. It is also a good tool to discuss user flows in general and leave comments to other teammates.

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