Miro for Business Analysts in Agile Workplaces
February 20, 2023

Miro for Business Analysts in Agile Workplaces

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro at our organization for Collaborative Design Jams, Customer Journey Mapping, RAID Analysis Workshops, and occasionally, User Story Mapping. The business problems we aim to solve by leveraging Miro are: Ineffective communication, lackluster or stale artifacts, and inefficient cross team collaboration. The scope of our use case is typically research, design, and requirement analysis.

Pros

  • Ease of use for large collaborative initiatives.
  • Sweet, ready to use, templates.
  • Integration with Google Meet is fresh.

Cons

  • Could have more templates for Agile Ceremonies.
  • Improved communication effectiveness, great for level setting.
  • Quicker feedback loops for offline collaboration. Offline in the sense that we're not all stuck in a meeting.
  • A great way to "set the stage" for when we do need meetings.
I've scored this a 5 because when I started working at this organization the teams were already leveraging Miro for their product builds and so, I was not around for the implementation process.
Integration with Jira and Figma was incredibly easy. For me at least, all I had to do was drop appropriate links and everything seemed to work itself out in a frictionless process.
Again, Miro is great for cross team collaboration. This tool helps you avoid meetings and makes meetings more effective and impactful.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

I've used MURAL internally and essentially, it does everything that Miro does. I'm not sure what the differentiators are between the two products but to me, they are on in the same and I do not have a preference.
Again, Miro is great for research, design, and preliminary requirement analysis. I'd say it's less appropriate for the tail end of the product lifecycle where artifacts tend to live in places like Figma and Jira. P.S. We love the seamless integration between Miro and Jira. Really neat feature for us Business Analysts and User Story writers.

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