Miro is great for collaborative activities, less for actual design
February 20, 2023

Miro is great for collaborative activities, less for actual design

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use miro for most, if not all, of our internal products during discovery and build phases. During discovery phases, it helps facilitate collaborative sessions about understanding the product, putting together ways of working and a wide variety of other sessions. There aren't many other collaborative tools out there that handle the scope like miro does, and it's our product of choice when it comes to these sorts of collaborative sessions. During the build phase, it serves as a very useful tool for archiving the discovery type sessions, in which we can refer back to the massive board we've populated, and also as a tool to facilitate retrospective sessions and dashboards for sharing during standups and whatnot. It helps the team keep track of where we are and where we've been. Paired with Confluence, we have everything we need to share knowledge and refer back to previous information.
  • Collaboration between team members
  • Storing historical ceremonies
  • Organising sessions
  • Time keeping, dot voting and other mid-session events
  • Creating diagrams
  • Large boards lag a lot and there aren't any tools to help shrink or trim
  • A bunch of features are hidden behind label-less icons and so I don't look at them
  • Comments are intrusive and block content, and you can't view all comments in one menu
  • Improved productivity significantly
  • Engaged with clients easily through sharing a link
  • Helped onboarding new team members faster through looking through existing miro spaces
No complaints about how Miro is implemented, aside from a bunch of label-less buttons. It's not intuitive for discovering features if I can't find out what buttons do at a glance. However, of the tools that I do regularly use, the dot voting, time keeping and generally placing things on boards via text and sticky notes, I have zero complaints. It works as I'd expect them to, quickly adapts text sizes and whatnot to suit how I'm trying to place things and has aligning grids as you'd expect from a tool like Miro
Using Miro in Confluence has been perfect. Not too much to say, but embedding boards inside pages helps significantly with illustrating what the page is trying to describe without having to link the person out to the board and have them try to find what on earth we were talking about. No complaints about how this is implemented
We use miro for the entire early phase of new projects. The boards store all of the key information we uncover through workshops and other discovery activities. We use the board for initial planning workshops, in which we plan what we aiming to do, product vision and other key product ceremonies, all working together remotely, or in person. It helps us keep track of what we've done so far, and also actively engage in the current activity using the tools provided

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

We tend to use both, but for different purposes. I have tried to use Figma as a collaborative tool for this sort of thing in the past, but it lacks key collaboration tools that miro provides. It's much better at designing screens and whatnot that will actually be implemented, but Miro excels in almost every other avenue
Running sprint ceremonies, planning sessions and other common sessions are fantastic for this sort of thing. Anything that requires input from more than one person, Miro does the job perfectly. It seems to be trying to be a design tool, but I've found it doesn't really work for that aspect of things and other tools are much better suited for it. Miro seems to lack some of the key features involved in high fidelity designs, but I have noticed that it could suit low fidelity wireframing with the asset pack that's built in.
Discovery type workshops are also fantastic on Miro as it allows for users to time gate activities, run voting sessions and other activities that help us get closer to our goal. I've used those features very regularly