Item: Miro
Rating: 9
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Design thinking. I use it to make group workshops mainly, collaboration, make others interact at the same time when we are remotely working. Also used for presentations.
The post it’s are the most used function. When we make brainstorming in the value proposition canvas, feedback grid, empathy map, or others. Also very useful to do journey maps and service blueprints. One of the best updates they made was the voting feature and emoji feature. Also used a lot.

Pros and Cons

Pros

Post it’s and grouping
Voting
Fast updates
Timer

Cons

Templates
Lock of post its
More post it’s colors
Tables

Return on Investment

Improved productivity
Reduced project completion time
Boosted people’s creativity

Implementation Rating

I wish it was easier when moving from one team to another, and the financial part was also kind of complicated for us. We had some bit of a struggle. Another insight was that when new people entered the app, they were automatically added to the licensing which gave us some pain.

Collaboration

Since our company is an international one with people across America with language barriers, miro helped a lot out company through the pandemic, allowing all of us to collaborate on projects easily, smoothly and effective, through all the tools the platform offers. It had a little bit of a learning curve at first, but once everyone got used to it, it facilitated our daily work and managing online workshops.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Figma, Microsoft Teams, Microsoft SharePoint

Likelihood to Recommend

When working collaboratively, with colleagues working remotely or even in the same office, miro is a great tool to use because it helps you facilitate the activities dynamically and effective with the part of on cloud, fast updates, and documenting the process digitally so that everyone has access to the work they made, easily. It is not so appropriate when working with people not too used to technology because it has its learning curve, I wish they include like an explanation video of how to use it in like 1min.

Comments

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Great for service designers