Miro satisfied user using it for process illustration , project management and documentation
October 01, 2023

Miro satisfied user using it for process illustration , project management and documentation

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use it essentially to map workflows and sequence diagrams for process based illustrations.

I use it to edit screens and adding information to screens such as steps , and small guided paragraphs to have better images with addition info.

I use the kanban project shared with my team on a big scale to keep an interactive and easy to use centralized tool for project overview.

Pros

  • Arrow connections between objects is very smooth and makes the curved lines make it very natural and easy to look at. One of the best tools for that !
  • Keep it simple, selecting forms , adding text , grouping objects is very intuitive and makes all the experience very light and to the point.
  • moving elements inside other elements is very fluid and things go directly where there are supposed to (for example in sequence diagrams )

Cons

  • Kanban boards are still very limited in options, it would be great to be able to create additional informations fields such as the priority , change the default status to our own workflow statuses ect.
  • The IA functionality is not very use full as it doesn't understand the context of your workflows , it would be very interesting to be able to describe a context and instructions that the IA could follow to create a corresponding model (exemple workflow or diagram ) to reduce time for users.
  • Graphs a still very limited , it could be great to include more charts and be able to link them with some compatible templates , such as the KANBAN template.
  • Be able to share and show informations very fast to a wide range of persons in my organisation without increasing miro costs.
  • Reduce time in making process illustrations and be able to collaborate
  • Be able to collaborate on same board with multiple persons
I'm working with mostly remote collaborators , so in this way its really a game changer to make ideas and illustrate processes and action plans with other collaborators as it is not easy to demonstrate it only in meetings;

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Diagram and workflow creation is really easy to build and very intuitive its really reducing time. Kanban management is still very light so not all informations are there this may cause some issues when you try to organise your kanban. On a more board level , the following scenario is really annoying : I have a team in a free plan miro , I invite other members to this team , I create 3 boards that are editable for every body, if a member of the team creates its own project , one of my 3 boards becomes a read only board and can not be changed unless the member that created a new project deletes its project. The team creator can not delete or be able to remove this member project from the team and this can be really annoying as members are not always deleting their project.

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