A go-to tool for helping my team collaborate and be effective
October 04, 2024

A go-to tool for helping my team collaborate and be effective

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I work as a software designer on a delivery team. I form a triad with a product manager and a engineering manager to determine the direction and outcomes for the team. In short, trying to ship software.

Miro is often the central artifact of our decision making. The "thing" we rally around. It's our go-to space to collaborate, especially during discovery activities. Naturally, as an initiative takes shape, the details and conversations shift into design files and code. However, Miro is still a busy hub for the team.
- A high-level view to squint at a progress, report on status.
- A living document to manage change and shifting constraints.
- A continual starting point for "whats next"?

Pros

  • Collaboration
  • Easy boot up ... similar to picking up a marker and writing on a whiteboard
  • reliability ... never lost a sketch, never worried I'd miss an old note

Cons

  • it would be awesome to paste in from Figma and retain the vector shapes, type, etc (vs. a raster image)
  • if the tablet app (Android, Samsung s-pen, etc) did a little better at sketching activities (Microsoft Whiteboard comparable).
  • 100% of our product teams use Miro for planning and organizing discovery. Very positive impact, reduced friction for cross-functional work, reduced friction reporting statuses, reduced friction (!!) for the "higher-ups" to have adequate visibility into teams status.
It happened organically at Klue. We were a remote-first company even before COVID, so tried a lot of tools and training.

People just kept showing up with Miro boards. With the whiteboard mental map and the earlier UI's ... it just worked as people expected. Easy to jump in and participate. Miro just ended up outlasting a lot of other choices vs. being pedantically implementated.
Our company has four offices, Vancouver, Toronto, Amsterdam and London. Various business functions being spread around various timezones means a lot of work gets done async. Miro boards helped kept teams feeling like participants, vs. one office or timezone feeling behind or not included in the process.
Figma sticks with the org at the implementation level, but for cross-functional stakeholders and planning, discovery, sharing ... Miro's wide acceptance alone makes it the winner. All our business units have accounts.

I chalk this up to the ease of which people can get started and collaborate.



Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

For any product triad that can't be in the same room on a weekly basis, Miro is a perfect tool to collaborate and support making software decisions. The web app is easy to learn, quick to start and doesn't get in the way to get moving. For more complicated activities, it has a complete feature set, like timers, voting, templates that I rarely ever hear teammates complain about. No one ever challenges using Miro, at least in my circles. It makes doing cross-functional work much easier when the tools are common.

Comments

More Reviews of Miro

  1. Home
  2. Visual Collaboration Software
  3. Miro Reviews
  4. User Review of Miro