How Miro helps our implementations
December 11, 2024

How Miro helps our implementations

Erick Ruiz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use it mainly for the mapping of all the processes of our customers and how all their process will be mapped, this by creating flows within MIRO, also mapping email templates to configure them through the tool we use, it also helps us a lot so that in case of any change in the flow or update we can have something visual of how it is currently working and on that see what is failing or where we can make some improvement.

Pros

  • Creation of flows
  • Email and landing page layout
  • Map construction

Cons

  • The search for icons
  • The integrations
  • Improved understanding of processes
  • Reduced task turnaround times
  • Faster assignment through identification of responsibilities
It is easy to understand for the whole team which makes the adaptation to the tool much easier and we do not have long or complex understanding times.
It has helped us a lot because we have a space like a blackboard where we can brainstorm, design different proposals for the problems, and make changes in real time as if we were all working in the same place and in sync.
The other programs are more difficult to use which makes MIRO a better option for all tasks, as well as having different tools and not only flow creation allows you to perform different actions in the same panel which allows you to track progress of all things from one place.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

When you are going to create a campaign where different areas are involved it is very useful because when you can map everything within the same tool everyone can see what tasks or actions they need to perform within this process, also I think that something where it is not so practical is when recreating processes or to save custom templates in order to optimize time in creating new flows.

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