Miro for Collaboration and Process Mapping.
January 24, 2025

Miro for Collaboration and Process Mapping.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro for process mapping when complex flowcharts don't fit well within the confines of Slides or documents. The Miro canvas allows for extreme flexibility in this regard.

Pros

  • Flowcharts
  • Brainstorming canvas.
  • Retrospective canvas.

Cons

  • In flowchart mode, swim lanes are sometimes too hardcoded to use. They tend to "jump" and don't allow additional shapes to be inserted in a well-placed manner.
  • Increased Productivity: we have certainly seen better collaboration at times, where the visual nature of the tool makes it the go-to for specific team collaborative tasks.
  • Costs: I cannot comment on costs as it provides the tool, but I enjoy having the option to use it.
I think I would like more corporate templates, if available. This would include corporate fonts so that all work can be defaulted to material that looks cohesive with other collateral.
I like the ability to work as if we were in the room. The central aspect that I struggle with is bringing the results of the collaboration within our existing project management tools without requiring manual re-work, and this seems impossible at the moment.
My main perception is that Miro offers more unlimited capabilities as it is not tied to a format or set of tools. This has great benefits in terms of creativity and collaboration. However, it does not offer native integration as other platforms would.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Personally, I see Miro as a great tool for complex process flowcharts and for retrospective conversations, where the tool is well suited to collaborating, voting, and editing on the go. I do wish there were more templated uses within our company, so that we could work from tried and tested formats.

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