The tool is getting old
Updated March 07, 2025

The tool is getting old

Federico Romano | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We are a medium sized UX team using Miro for workshopping and organizing information in the context of consultancy work. We use Miro in different stages of projects, to map complexities of requirements, to run workshops, to redesign information architecture, to draw low fi wireframes and sometimes even to run UX Operations

Pros

  • Realtime collaboration, showing/hiding cursors, the app is pretty performant even with 50 people on the same board
  • Simple sets of components to throw in the canvas to draw low-fi UIs
  • Works in any browser and OS

Cons

  • Performance when the canvas starts having "more than usual" components gets horribly bad I feel
  • Desktop app tends to have problems loading the same file multiple times, there's something with the cache that makes files to keep loading forever a bunch of times
  • Snapping is very poor, alignment for elements is horribly difficult from my experience
  • Increases ability to collaborate with non designer roles
  • Diminishes complexity to draw low-fi UIs
  • Increases scattering of information when teams are not organized
Miro has been amazing for an initial digital transformation in the culture of our organization, it has allowed cross discipline teams to collaborate in a common place that's easy to use and it helped people get more used to meet and work together. At the same time it's challenging, because it's so flexible to use, that teams must be really organized if they don't want to have an overload of boards with information scattered across the whole organization.
We chose Miro because of a licensing issue, Miro is simply cheaper than using FigJam, but we would probably like to use FigJam the better since we use Figma and it's way better integrated than Miro to Figma. At the same time, both FigJam and XD have real time collaboration tools and XD is really outdated.

Do you think Miro delivers good value for the price?

No

Are you happy with Miro's feature set?

No

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

No

Its appropriate for guerrilla situations like small workshops or ideation sessions. Its appropriate for drawing some low-fi UIs but it does get pretty slow when accumulating more than 20 screens average. Its appropriate to try to run simple Information Architecture diagrams or any diagrams in general collaboratively. Its not appropriate to maintain a system of diagrams or complex decisions, maintainability is really difficult in a tool as free as Miro.

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