The Essential Core and Future Potential of using Miro
March 13, 2025

The Essential Core and Future Potential of using Miro

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Primarily, we use Miro in concept development processes. Here, to structure and frame the issues at hand. Following we use Miro for establishing customer journeys and for organizing insights. The business problems are related to the development of new health services and for the digital aspects of those very same services.

Pros

  • Establishing customer journeys
  • Mind mapping
  • Sequences

Cons

  • Adjusting rounded corners
  • Different size text in the same or connected textboxes
  • More intuitive user menu
  • Easy to use
  • Accessible
  • It is useful as a tool that potentially gain some effect in our concept development phases.
The core of Miro, what happens on the boards, are top notch. And the core competence of Miro. Implementation could be more intuitive and easy from an administrative perspective. E.g. it is still not very intuitive the implications of adding new members to a board. As a result it becomes harder to understand what is the status now for administrators of the product and for each single end user of Miro.
We are already in remote working mode. The difference is not significant but the tool is helpful in remote working mode.
We have few complaints and most of our users with full license have excelled in their use of Miro. In a hybrid physical and digital setting we find the tool useful.
Equal quality. We made a 50/50 choice here at that time.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

No

Would you buy Miro again?

Yes

My experience with Miro is that it works best for fast live sessions. It is smooth and easy to post new Post-Its or using the talking bubbles. The effect and user friendliness drops when the goal is to leverage the session into something of more high fidelity. It is manageable but also where I find some future potential.

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