A must-have for collaborative innovators
April 25, 2025

A must-have for collaborative innovators

Wayne Pulford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro to help with project alignment kick-offs, designing page trees for information architecture, journey mapping, affinity mapping research synthesis and team retros.

Pros

  • Collaboration is key especially working in remote environments and Miro is a fantastic tool for getting the teams aligned on a project
  • Talkback is a great feature to walkthrough a board to give team members the freedom to watch it in their own time rather than having to wait for the whole team to be together
  • Putting frames on the board helps to keep content in sections and really helps with grouping everything you need your team to look at in chunks of information, notoriously tools like Miro have been difficult to separate information but this is much easier with Miro now.
  • AI summary of research notes is a fantastic feature which groups findings in to key categories and helps to synthesise the findings quickly and easily.

Cons

  • Easier exporting of frames would be great to have an export icon right there on the main work area
  • Further enhancing the AI feature would be great to have more options when creating content or when synthesising research, having suggestions on what else you could do with the feature would be great
  • Being able to export comments from a board would be great. I haven't seen this is possible.
  • Increased team output by 15%, especially in design, research, and planning phases
  • Increased participation in collaborative sessions by 50%, especially from quieter or remote team members
  • Reduced time to key decisions by 60% in cross-functional projects
The app is really seamless as is the website, it is such an easy tool to use and extremely intuitive.
Miro has been key and remains to be for our remote workers and teams in multiple locations. Without it we simply wouldn't be able to affectively collaborate.
Miro I find much easier to use, it feels fairly free flowing and easy to add content. The features are better than Mural and overall aesthetically more pleasing than Mural.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is well suited for project kick-offs and numerous UX, Business Analysis type projects. It is super easy to collaborate with your team including sharing work. The outputs are great and templates on Miroverse offer great inspiration for different types of projects you may need.

I have found it is less appropriate when needing outputs in Powerpoint and this integration would be ideal as for the type of work I often do, I need the outputs to be editable and final versions to be in Powerpoint for the client.

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