Item: Miro
Rating: 8
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

We use Miro as part of our planning and design sessions. Here we detail the product requirements, high level architecture, work breakdown structure and resourcing plan. Miro helps us colloborate remotely, using a wide range of materials from screengrabs, to diagrams and process flows.
The Miro board becomes an active document throughout the product development lifecycle.

Pros and Cons

Pros

Remote Colloboration
Process flow diagramming
Resource planning

Cons

can be unresponsive for larger boards
would like to see a greater range of icons and assets for diagramming
would love additional AI functionality

Return on Investment

has increased productivity within the team
has sped up our time from ideation to delivery
has reduced dependence on offline emails and artefacts

Ease of Integration

We have a teams integration which works nicely. It was easy to setup both from an administration point of view, but in addition end users are able to quickly add the plugin and use it within their own environment with minimal assistance or help. We are also using the ADO plugin with a small number of users, but this is a more involved process where a higher amount of expertise and configuration is required.

Collaboration

this has helped greatly. even when we bring the team together in a colocated session, we end up using Miro so that everyone has the same reference material when they travel back to their home office local.
The remote collborative features have radically lessened our dependence on sharing static files, which often end up out of date

Alternatives Considered

Lucid Visual Collaboration Suite, Microsoft Visio and FigJam

Lucid is the closest in functionality, but we find it is easier to "guest" in contractors and other external contributors using Miro. Visio is useful for architecture diagrams, but the online colloboration and it's usefulness for other use cases mean that it is used less. Figma remains the tool of choice for wireframing

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Other Software Used

Microsoft Teams, Microsoft Powerpoint, Figma

Likelihood to Recommend

we use Miro for colloboration, both with internal and external contributors. works well for planning and concept/messy work and as a scratchpad for initial ideation and planning
We find we end up having to move lots of work into more structured or formal datastores, which for some simpler use cases becomes an unnecessary overhead.

Comments

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Architecture and Ideation on Miro