Miro amateur eager to learn more
May 12, 2025

Miro amateur eager to learn more

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I work on a product innovation team at Miro. We use Miro to map out each phase of our product development process, from Discover through Define. We document and share competitor research, map out user flows, create rough wireframes, create user personas, and document and analyze the findings of our user research. It's also a great brainstorming and collaboration tool for us.

Pros

  • Diagramming and mind maps
  • Making templates easy to share
  • Real-time collaboration
  • The AI analysis is also pretty helpful!

Cons

  • More document integration
  • More tutorials - there's so much it's overwhelming!
  • Improved team collaboration and alignment across functions
  • Higher team productivity
  • Faster product delivery
While most aspects or Miro are pretty intuitive, there are so many capabilities that it feels difficult or impossible to make the most of it. I have been using Miro for over a year and feel very comfortable with the software, but feel like I am only scratching the surface of its usefulness and capabilities.
The ability to document mind maps and user flows has been such a critical tool for collaboration between myself (content), UX designers, and product stakeholders. Additionally, it's a critical part of our user research process. Using stickies to document, analyze, and categorize user sentiment, themes, etc. has been such a game-changer for us as the software we use for UX research is severely lacking in these tools.
Somewhat. We still rely on several other platforms, most notably Jira, Powerpoint, Figma, Word, Adobe Suite, and Teams. Miro's document integration in particular is a bit hard to use and I haven't found the prototyping tool to be particularly helpful - we stick with Figma. While I think Jira integration would be incredibly helpful, our organizatoin does not have this enabled.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

We use Miro for almost every aspect of the product development process. It is exceptionally helpful for visualizing current state user flows and imagining ways to improve.

I'm a content designer, and I don't think it's particularly helpful when it comes to versioning, AKA documenting the evolution of copy/content and being able to review past iterations. The restore history function is pretty clunky to use in my opinion and I'd rather rely on Word for something like that.

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