The perfect collaboration tool for remote product teams
May 12, 2025

The perfect collaboration tool for remote product teams

Luke Price | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

As a Team Leader and UX designer, within our function we use Miro as a collaborative working tool to great effect. So much so that without Miro I struggle to understand how we would get work done as a primarily remote based product team.

Discovery research and complex problem solving collaboratively is where Miro shines for us and enables our teams to leverage cognitive diversity.

I myself design and facilitate tailored workshops for not only our UX team but also other disciplines such as Business Analysts, Development, Content Design, Product Management, Product Marketing Management and Architecture.

Some key examples include: Design Sprint, Service Blueprinting, Project Management and Prioritisation techniques and frameworks. More recently I advocate our team of designers and non-designers to utilise Miro's wireframing tools and visualise their ideas to for early feedback before progressing to high-fidelity design.

Pros

  • Workshop design and facilitation
  • Wireframing
  • Collaboration tools, especially the voting feature

Cons

  • Creation of templates
  • Wireframing (expanding components)
  • Shapes (expanding customisation, especially corner radius)
  • Advocation for discovery research and low-fi design
  • Giving everyone in the room the opportunity to contribute (not just the loudest voice)
  • Leveraging the expertise of a cross-function team (no one is as smart as all of us)
Due to facilitating over 50 workshops with a range of disciplines and capabilities, I have observed a first-time user get up to speed with basic tools in Miro in minutes.

The learning curve for the product feels relatively simple, yet offers more complex functionality if you are willing to dig deeper and play around. One aspect which I myself find challenging is keeping breadth of new features and ways in which Miro can help me and my team, I tend to dismiss the many pop-ups and 'what's new' dialogues due to being in the moment with a task in hand - I wonder how Miro might solve this problem to raise awareness and inform me of new functionality based on my behaviours and interactions with the product.
The most simplistic seem to be the most powerful such as: timer, voting, stickies, 'bring everyone to me', wireframing, share.

I feel like comments should be included in my list above but yet I find myself blind to Miro comments and notifications due to all the others I receives such as Figma, Teams, Slack, Jira, GitHub.
Miro hasn't necessarily affected how we use other tools or platforms in our tech stack. I would say it has influenced our process, behaviours and team interactions at various stages of a given project.

For us, Discovery almost always starts with a Miro board, getting knowledge, research and thoughts out of heads and into a central space for further collaboration to build upon ideas and hypotheses.
  • Figma, Trello, Sketch, Balsamiq and Mural
It's challenging to describe how Miro stacks up against every other product listed above. Some are more relevant at different stages of the design realisation journey, some are more hyperfocused to certain usecases.

Trello for example; I found myself creating Kanban boards in Miro for my team to support their workload priority, especially in sprint planning ceremonies. However, I still keep a private Trello board to manage my own tasks and projects.

Figma; I have tried Figjam a few times. Although an avid Figma user for hi-fi UI, FigJam just doesn't have the same spark as Miro, I could be bias due to the fact I am so familiar with Miro's UI/UX.

Balsamiq, feels dated - I dislike the more 'sketch' like feel of creating low-fi mock-ups but do see many PM's in our Team utilising this to express early ideas.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Based on my experience, as previously mentioned Miro shines for remote workshop design and facilitation. As a facilitator I value simple but effective tools such as the timer, locking/hiding assets, voting features which remove group bias. Focusing on heat mapping and dot voting features would be beneficial to support facilitators in their practice and remove what feels like manual effort at times.

Wireframing is limited but still very accessible for non-designers, at times I have observed increased engagement from non-designers using Miro's wireframing tools vs pen and paper (sketching) which in theory should level the playing field for all disciplines but can make others nervous they are being judged for their drawing skills.

I love whiteboarding in person with my team to jump in and problem solve, having a primarily remote team means this isn't always possible and so Miro fills that gap.

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