Amazing tool for collaboration
September 08, 2025

Amazing tool for collaboration

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

we have a few use cases with Miro:

1. Our end to end architecture drawings are being drawn up in Miro. These include of applications that are on-premise and in the cloud. These helps us navigate what's the current situation and what can be done to improve upon in the future.
2. With-in the application there are a lot of complexities with connectivity and communications, therefore we have drawings of Kubernetes cluster and all of it's services that are available to get clarity of what is inside the application.
3. We have events like Quarterly plannings or Hackathon in which Miro is used heavily!
- Quarterly plannings takes place 4 times a year and we plan out the next 3 months for around 6 teams. we plan out the work in a big board which also highlights the internal dependencies within the team that is required.
- Hackathon takes place roughly twice a year. Miro is used to gather all types of ideas from everyone in the department and then approval process takes place to show which was approved and not and their reasonings behind it for future events.

Pros

  • gives flexibility in having various architecture drawings within one board. This helps in knowing what was the old and what is new and what can be the future
  • Different boards for quarterly planning allows us to know a template of what to follow and what processes can be improved upon from the last board
  • having multiple people on the same board and follow the presenter along by using the bring everyone to hear button. Very useful for remote meetings!!

Cons

  • when choosing icons for drawing architectures, sometimes its tough to find the right icon suitable for the diagram. not easy to point out what cloud storage icon is for GCP as an example
  • the arrows used to connect two boxes can be a bit more thicker and bigger. its tough to follow along unless it is really zoomed in
  • when a new frame is being made, would be nice info to have on what date was the last edit made and who owns/changed it.
  • Team efficiency has definitely increased since now new team members understand our technical drawings much better and the fact they can be found in all one place.
  • Highlights various project delivery updates as we use it for quarterly plannings and there we can see what blockers are etc.
  • it increases the productivity overall as everyone in the team can access the board and update things accordingly and then email is sent out to people who follow the board
It's because a few improvements can be made in regards to arrows being more thicker and visible and finding the right icons more easily. I have mentioned this in the previous question as well.

Other than that, since it has great features like presenter mode, frames that can be shared by using a link, and flexibility in drawings it really deserves a good rating!
Presenter mode --> helps in virtual meetings to follow along and bring everyone to one page.

Frames --> making drawings or any sort of updates in a frame helps in sharing a unique link of that frame to someone else. That way they don't have to get the link of the board as a whole but the frame where it's required to have attention
I don't think it has affected us that much. we have other tools like Jira and Confluence that are also as important to have.
My manager used Whimsical to draw up drawings quickly and efficiently. It was pretty good, but I think management of our company as a whole preferred Miro as its had more use-cases that fitted our needs.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is well suited for teams and/or organizations that are spread out amongst different locations, cities, provinces, and even countries! This is because having remote meetings the presenter mode is really helpful to follow along and bring everyone's attention to one page. More importantly, the architecture diagrams that can be created gives more flexibility on how you want to show things.

It is less suited for people who are in offices and work locally, as more productive discussions and drawings can take place with a whiteboard when everyone is gathered in a room.

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