monday.com Saves The Day!
June 21, 2023
monday.com Saves The Day!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with monday.com
We use monday.com for several different operational things within our company. Everything from onboarding tracking, employee directory, time off requests, personal boards for task management, and much more.
It has been a great way to tackle some communication problems and being able to tag people using the "people" column to know who is on what task, using subitems for smaller tasks within an overarching main task.
The scope of our use case is quite large since there are several different moving parts in finance, our executive team mainly uses it for task management and keeping track of employee work, etc. The home office team uses it to help onboard new representatives and the many tasks that go into getting someone properly onboarded (paperwork, logins, etc).
It has been a great way to tackle some communication problems and being able to tag people using the "people" column to know who is on what task, using subitems for smaller tasks within an overarching main task.
The scope of our use case is quite large since there are several different moving parts in finance, our executive team mainly uses it for task management and keeping track of employee work, etc. The home office team uses it to help onboard new representatives and the many tasks that go into getting someone properly onboarded (paperwork, logins, etc).
Pros
- Task management, being able to use a hybrid board of main tasks with subitems to break down a tasks "mini-tasks" and assigning them to people as needed. Using status columns for quick updates or the updates section for more detailed messages that are all inside of their own individual task base.
- Creating different boards and therefore, completely different systems but then being able to still make those boards connect with connected boards and/or mirror column to quickly reflect information between different systems.
- Forms is one of my favorite things about monday.com. Whether it's a form to rate a recent company trip or a more permanent questionnaire we use for onboarding, they can be set up accordingly and having responses go straight back to monday.com (no pulling a file out of an email for instance) is great and convenient. Embed a form on a website or simply share the link, anybody can fill out a form without even having a monday.com account. All answers get loaded into a table for easy viewing and any further processing that may need to occur.
Cons
- I would appreciate if I could clean up my "Inbox" section either with a "Clear All" button and/or incorporate a board permission that allows me to shut off notifications for all updates, not just notifications. I have mute all notifications for several boards that I am on mainly for assistant purposes but I am not involved in the day-to-day updates that are happening within the board, so it would be nice to not have all those updates cluttering my inbox, or to be able to mass click and clear several at a time.
- Would like to see more conditional logic on forms in the future, not sure if it is possible but we have had to use some other "smarter" forms to embed on our website simply because monday.com forms didn't have the conditional logic we needed for several things such as being able to add many beneficiaries on an account but only showing that dropdown one by one. Some of our forms have been extremely in depth. I am overall very happy with forms but it could be improved.
- Wish there was a small "messaging" section when we just have a quick question for a coworker. I understand the idea of writing everything in its task updates but sometimes it would be nice to shoot a message over without having to make a whole update/comment section for it, almost like texting or an instant message.
- We've definitely had a much easier setup for project management boards, which we have several and utilize workspaces and folders to help organize all the moving parts of our business.
- We have struggled with getting some of our employees to really adopt monday.com the way that they should, myself and others jumped right in but I've noticed struggles with some of the older generation trying to get used to using monday.com. It's by no fault of monday.com more than some people just don't adopt technology as quickly.
- It seriously improved a lot of workflows but I love our time off request, which has since prevented incidents from an executive saying they didn't realize an employee would be off or gone or anything like that. Using that board so that a request has to be approved, seeing the timeline, etc.. has made a clear line of sight for our executive team to see who will be out when and why.
Performance and reliability of monday.com have been very high for me and my team. I mostly use the desktop version and it's always flowed and worked beautifully.
It has impacted our company in a positive way to have a centralized place for updates, statuses, sharing certain files, and the list goes on and knowing that everyone can view that information whenever and wherever.
It has impacted our company in a positive way to have a centralized place for updates, statuses, sharing certain files, and the list goes on and knowing that everyone can view that information whenever and wherever.
Do you think monday.com delivers good value for the price?
Yes
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes
Comments
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