Great for collaborative tasks management!
August 09, 2023
Great for collaborative tasks management!

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with monday.com
We use monday.com for task assignment and ticket follow-up. Being a company that provides services to thousands of clients attended by various collaborators, it's very useful for us to have a quick and simple way to access the interaction history regarding the complaint. This involves viewing files, photos, and videos related to it, which are uploaded by different individuals who interact to resolve the ticket. The online updates allow everybody to see the real-time status of every ticket. We have better control over collaborators' time spent on the platform, including their last updates, etc. Automations allows us to simplify tasks. We keep track of deadlines,
Pros
- Task assignation.
- Tickets follow up.
- Online updates.
Cons
- Formulas within the boards.
- Integrations between boards.
- Pricing.
- Quality of service
- Response time
- Ticket tracking
Embracing the utilization of monday.com marks a pivotal stride towards simplifying and optimizing your work endeavors. This multifaceted platform introduces a dynamic framework that not only expedites task delegation but also facilitates comprehensive follow-up procedures. By harnessing its capabilities, you're empowered to cultivate a heightened level of organization, ensuring that your workflow operates with heightened efficiency and coordination. monday.com serves as a cornerstone for augmenting your work management approach, allowing you to seamlessly assign responsibilities and meticulously track their evolution.
Do you think monday.com delivers good value for the price?
Yes
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes

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