Useful & Innovative Tool!
August 14, 2023

Useful & Innovative Tool!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

It helps us stay organized in terms of tasks to be completed as well as a source for documentation.

Pros

  • Task tracking
  • Notifications
  • Documentation

Cons

  • More API connectors to better visualize some data
  • Better automations, especially those based on calculations
  • A better way to sort through data
  • Easy setup has helped with onboarding new employees
  • Easy to train and lots of available support
  • Software is typically easy to navigate
It's been super useful and intuitive to use and our team has benefitted significantly from a tool like this.
One thing that has been difficult is to find someone to help us optimize our current workspaces and our workflows on Monday. Since we're not on the Enterprise plan, we don't have access to a customer success manager and it's very difficult for us to get access to these folks too, so a lot of our effort has been focused on hiring external resources to help us optimize.

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

It's helped us tremendously to keep track of all of our work, go back to some tasks and keep track of documents shared. It's less appropriate for primarily documentation and record-keeping as other tools have similar functionality. Monday.com has an edge in that it has the capacity to do both.

monday.com Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
6
Scheduling
Not Rated
Workflow Automation
7
Team Collaboration
7
Support for Agile Methodology
Not Rated
Document Management
9
Email integration
Not Rated
Mobile Access
9
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
9
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Comments

More Reviews of monday.com