Reliable, cross functional platform with a bit of a learning curve

Before Monday.com, the company used scattered checklists and messaging channels to track deadlines, task completion, and communicate about roadblocks on projects. We used trackers and reports across dozens of platforms and spent hours each week reconciling them and migrating details from one place to another. We used monday.com to store, track, and communicate about data of all kinds across the company - everything from customer contact information to sales data to product delivery timelines and team onboarding.

I have not experienced any notable downtime. There have been a few times where the platform seems a little "glitchy". In these cases work progress or updates haven't been saved but this is generally an exception and not a rule. Generally speaking, Monday.com is predictable and reliable.