Great work management software
Updated September 24, 2024

Great work management software

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We have been using monday.com for just over a year now. The software effectively acts as our project manager. As a small business across two locations, we are constantly in dialogue to keep projects on track. Collective deadlines, automated reminders and updates, and personalization allow for an extremely effective task management and tracking program.

Pros

  • Automated deadline reminders
  • Automated shipment tracking
  • Cross-posting on multiple boards
  • Effective division of tasks into project coordinators and collaborators

Cons

  • Learning curve - it took a long time for everyone to get on board and using the program to its full potential
  • Notification settings - challenging to figure out the right balance of quantity and frequency of reminders across the team.
  • Inbox vs. notifications - It's confusing which notification is for what, sometimes things only show up in inbox, sometimes only in notifications. So it feels like having to check two places for updates.
  • Easier task management for a small business across multiple locations
  • Automated reminders ping employees so that managers don't have to nag
  • Deadlines met more consistently
monday.com offers so many templates and automated features. As the team has gotten the hang of the system, we have been better able to use it at its full capacity. However, for the first 3-6 months of use we did not have someone dedicated to managing the software and we really weren't using it to its full potential. It needs significant dedicated time from at least one team member to get it set up and get everyone else on board.
We have not had a situation where we needed to contact to support. Although maybe we should have when we were setting up originally!
monday.com is extremely reliable. It updates quickly across the entire teams' boards, and it sends prompt automated reminders. We have not had any glitching issues or delayed updates.
Monday.com is the broadest scope work management software I have used. Its interface is basic and takes some getting used to, but the programming options are highly advanced and extremely effective.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

No

Would you buy monday.com again?

Yes

Very well suited for project management across a small team in multiple locations. It lacks a chat feature without full integration of Slack. This would be nice to have for a small team that needs project management software but does not need the full Slack programming.

monday.com Feature Ratings

Project Management
9.3
Task Management
10
Resource Management
9
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
8
Document Management
9
Email integration
Not Rated
Mobile Access
10
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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