Item: Mural
Rating: 10
Author: Madhu Mundra

Overall Satisfaction with MURAL (formerly Mural.ly)

Use Cases and Deployment Scope

The MURAL is a great online collaboration application for our team and many other teams in our organization. We being a team of developers, BA, Product owners troubleshoot any functionality together on MURAL's whiteboard together due to it being online and easily available, and being easy to use. MURAL is used across the whole organization as I have worked on many projects and can see MURAL being used everywhere and even I use to with my team for collaborating with my team and designing any solution.

Pros and Cons

Pros

MURAL greatly helps in designing phase of a project
It has different frameworks to define different personas, Scenario maps, hills.
Can add own customized image by uploading them on MURAL
MURAL's integrated chat service is another great feature it has.

Cons

MURAL hardly has any integration with other apps so that can be improved.
More shapes or options
Sometimes a little slow

Most Important Features

Online interactive and engaging brainstorming/collaboration with the team
MURAL has ready-to-use templates for everything to seamless design
It gives ideas on the go and provoke thought process as a whole for the team working on it

Return on Investment

It has greatly increased the productivity of the team which in turn increase the productivity of the whole organization
MURAL definitely has hands in increasing the business for the organization by increasing productivity.
MURAL has greatly helped in personal growth as well since it boost ideas while brainstorming.

Alternatives Considered

Lucidchart and Lucidspark

MURAL has an extensive number of features and shapes and sticky notes to differentiate between the collaborators. The chat feature is amazing on MURAL itself for amazing discussions. Having a Scenario map, empathy map, Persona grid, Team, or opportunity canvas are some of the great and exclusive features that come with MURAL which makes it more visually interesting.

Key Insights

Do you think Mural delivers good value for the price?

Yes

Are you happy with Mural's feature set?

Yes

Did Mural live up to sales and marketing promises?

Yes

Did implementation of Mural go as expected?

Yes

Would you buy Mural again?

Yes

Other Software Used

Atlassian JIRA Align (formerly AgileCraft), Microsoft Teams, Slack, Atlassian Confluence, Bitbucket, Zoom, FinancialForce PSA, Bonusly, greytHR

Likelihood to Recommend

MURAL has ready-to-use templates which make it very seamless for collaboration with clients or teams. It's an on-the-go platform to create or showcase solutions with its friendly images and shapes. Sometimes it gives us ideas even during the design phase, scenarios that haven't been thought of yet. Whenever we are starting a project or a new phase of a project, MURAL is the go-to app to start brainstorming for all kinds of projects or requirements. I can hardly think of a scenario where a MURAL is less appropriate but maybe it is less useful after the completion and delivery of the project.

Comments

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Honest MURAL review! (The go-to collaboration tool)