NetSuite ERP helps us maintain a better run business!
August 30, 2023

NetSuite ERP helps us maintain a better run business!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • E-Commerce
  • SuiteCommerce
  • SuiteCloud
  • NetSuite CRM

Overall Satisfaction with NetSuite ERP

I use NetSuite ERP primarily in the Buyer/Planner model. I create items, manage inventory, and create invoices. I also run reports and input CRM data. Netsuite ERP helps us run our business efficiently and provide accurate sales and inventory data.
  • User experience relating to building items.
  • User experience relating to e-commerce activities
  • Accurate reporting of sales
  • In my experience, we are not able to print tags/SKU stickers for Non-inventory items.
  • In my opinion, it can be hard to pull correct reports from the Textbook module
  • Productivity has increased, less time running reports, building items, etc
  • Invoicing customers is more accurate, resulting in more accurate sales and collection of monies.
  • Better financial picture of our business
We previously used Ratex and also Sequoia and they were both server-based. Netsuite ERP is lightyears ahead in terms of usability compared to the two previous products we used. Reporting and invoicing are the two that stand out as the biggest benefits in NetSuite ERP compared to the previous products. I have more accurate data and we are able to communicate with customers within NetSuite ERP. Being cloud-based has allowed me to work anywhere and complete tasks more timely.

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

We have staff that range in technology experience and NetSuite ERP has been easy to adapt to.
I have never contacted support.
Being cloud-based is at the top of my list. I am able to work anywhere, and my job requires me to be outside of my office often and I can complete any task in NetSuite ERP anywhere. I also appreciate that we can see the history of modifications/activity in NetSuite ERP, see who has modified records, when items were changed, etc.

NetSuite ERP Feature Ratings