Netsuite ERP works well if you take the time to invest in the tool
June 04, 2024

Netsuite ERP works well if you take the time to invest in the tool

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • Recurring Billing
  • Fixed Asset Module
  • OneWorld (multi-country and multi-currency)
  • Work Orders and Assemblies

Overall Satisfaction with NetSuite ERP

NetSuite ERP is our ERP system for our company. We use it to track our Fixed Assets, Cap Software, Deferred Contract Costs, and Prepaid's. Finally we use the AR side to bill our customers. The system is our standard of record and provides us with all our Financial details for which we then use to load into a different tool to produce forecasts and planning.

Pros

  • AR Billing
  • JE approvals
  • Audit logs
  • Period locking
  • AR/AP agings

Cons

  • Fixed Asset Module
  • Tracking AP payments
  • Bank reconciliations
  • The ERP system feeds directly into our forecasting model allowing for ease of processing our raw data into a state of presentation
  • The PO process has decreased our order entry time for invoices and approvals
  • Overall requests from auditors are responded quickly as everything is located in one place
Quickbooks is a great tool for startup companies. It provides all the basics; AR, AP, and Financials. However it does not provide anything with regards to advanced modules.

Sage Intacct is actually a very well made ERP system. Our company was considering both NetSuite ERP and Intacct but in the end decided to go with NetSuite ERP due to Intacct being bought out by Sage.

Sage 500 is a difficult ERP system to use. It is archaic and clunky to use.

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

Yes

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

NetSuite ERP is very well suited to to be an overall ERP system. There are some aspects of the system that work amazing and others that need improvement. Our company built in a workflow for approvals of Journal entries. We also built in a way to have duel approvers for bills within the system as well.

What really needs improvement is the Prepaid and the Fixed Asset modules. They are both very clunky and difficult to work with. The system allows for little error and requires outside help to correct when things do go wrong.

NetSuite ERP Feature Ratings

Comments

  • Lauren Dattilo | TrustRadius Reviewer
    Lauren Dattilo
    (Vendor Representative) commented a year ago
    Thanks for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

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