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NetSuite SuiteBilling saves us hours of time each day
Updated March 16, 2023

NetSuite SuiteBilling saves us hours of time each day

Ian Larkin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with NetSuite ERP

NetSuite SuiteBilling is being used by finance. It simplifies our billing process and allows us to send one invoice for multiple services. Some may be a flat fee, usage-based, or user-based.
  • Subscription billing with changing usage.
  • Consolidated invoicing.
  • Additional reporting specific to the software industry.
  • Automated dunning notices
  • Data migration is cumbersome.
  • Billing frequency could be more customizable.
  • 606 commission expense tool would be great
  • Invoice processing time has decreased.
  • Invoicing errors have decreased.
  • Less manual data entry.
Salesforce offered a similar product; however, our revenue is not currently handled by Salesforce; NetSuite SuiteBilling handles it. Keeping rev rec in one area was essential to us as well as receiving the proper support for a reasonable price.

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

Yes

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

Saves me a ton of time and does more than other ERP's I've used
NetSuite SuiteBilling is typically very fast to not only respond, but resolve any issues we face.
Subscription-based billing where usage fluctuates is what NetSuite SuiteBilling was made for. The ability to add and remove products to a subscription is equally useful. Companies with flat-rate pricing and limited product offerings likely would not see much benefit.

NetSuite ERP Feature Ratings

Using NetSuite ERP

50 - Primary users are within finance, but we have many utilizing it for purchase requisitions across all functions.
1 - We have a financial systems administrator, but previously only had a controller with implementation experience.
  • Financial reporting
  • Revenue recognition
  • Billing
  • expense recognition
NetSuite allows to focus on value adding activities instead of tedious data entry.