NetSuite SuiteBilling saves us hours of time each day
Updated May 06, 2021

NetSuite SuiteBilling saves us hours of time each day

Ian Larkin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with NetSuite ERP

NetSuite SuiteBilling is being used by finance. It simplifies our billing process and allows us to send one invoice for multiple services. Some may be a flat fee, usage-based, or user-based.
  • Subscription billing with changing usage.
  • Consolidated invoicing.
  • Additional reporting specific to the software industry.
  • Data migration is cumbersome.
  • Billing frequency could be more customizable.
  • Invoice processing time has decreased.
  • Invoicing errors have decreased.
  • Less manual data entry.
Salesforce offered a similar product; however, our revenue is not currently handled by Salesforce; NetSuite SuiteBilling handles it. Keeping rev rec in one area was essential to us as well as receiving the proper support for a reasonable price.
Subscription-based billing where usage fluctuates is what NetSuite SuiteBilling was made for. The ability to add and remove products to a subscription is equally useful. Companies with flat-rate pricing and limited product offerings likely would not see much benefit.

NetSuite ERP Support

NetSuite SuiteBilling is typically very fast to not only respond, but resolve any issues we face.