NetSuite SuiteBilling saves us hours of time each day
Ian Larkin | TrustRadius Reviewer
November 13, 2019

NetSuite SuiteBilling saves us hours of time each day

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with NetSuite SuiteBilling

NetSuite SuiteBilling is being used by finance. It simplifies our billing process and allows us to send one invoice for multiple services. Some may be a flat fee, usage-based, or user-based.
  • Subscription billing with changing usage.
  • Consolidated invoicing.
  • Additional reporting specific to the software industry.
  • Data migration is cumbersome.
  • Billing frequency could be more customizable.
  • Invoice processing time has decreased.
  • Invoicing errors have decreased.
  • Less manual data entry.
Salesforce offered a similar product; however, our revenue is not currently handled by Salesforce; NetSuite SuiteBilling handles it. Keeping rev rec in one area was essential to us as well as receiving the proper support for a reasonable price.
NetSuite SuiteBilling is typically very fast to not only respond, but resolve any issues we face.

Do you think NetSuite SuiteBilling delivers good value for the price?

Yes

Are you happy with NetSuite SuiteBilling's feature set?

Yes

Did NetSuite SuiteBilling live up to sales and marketing promises?

Yes

Did implementation of NetSuite SuiteBilling go as expected?

No

Would you buy NetSuite SuiteBilling again?

Yes

Subscription-based billing where usage fluctuates is what NetSuite SuiteBilling was made for. The ability to add and remove products to a subscription is equally useful. Companies with flat-rate pricing and limited product offerings likely would not see much benefit.