Very powerful solution for infra monitoring that doesn't keep you up at night
Updated November 03, 2025
Very powerful solution for infra monitoring that doesn't keep you up at night
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with New Relic
We are self-hosting our app and its microservices and db on Hetzner VPS so naturally we needed a tool to monitor the servers' health, including memory, CPU, storage as well as nginx and php-fpm performance, MySQL replication monitoring, and more.
The 2 main use cases are:
1. Get alerts when something is wrong and react to them
2. Use the historical data to investigate ongoing or past issues
The 2 main use cases are:
1. Get alerts when something is wrong and react to them
2. Use the historical data to investigate ongoing or past issues
Pros
- Server health monitoring
- Historical data for in-depth invesigation
- Alerts (Slack, email, etc. based on rules)
Cons
- Pricing structure
- UI (it looks good, but very easy to get lost with lots of layers of info)
- Ability to easier data selection of what data we need to collect and store
- While initial setup seems quick, I still had to spent lots of time to configure it to work, which I expected to be easier
- A little unpredictable pricing
New Relic helps us take care of our product and not monitor the servers constantly, as we are alerted timely when something is wrong.
It gives us visibility and also lets us sleep better knowing that in case something happens we'll know earlier than our customers.
It also helps us investigate prod. issues that otherwise would be much more difficult.
It gives us visibility and also lets us sleep better knowing that in case something happens we'll know earlier than our customers.
It also helps us investigate prod. issues that otherwise would be much more difficult.
Yes, it helped us reduce risk as we are no longer guessing if something goes south but we have real data.
We also know better when we should update our stack based on the metrics New Relic provides us with.
It didn't reduce the costs though, but we can think that considering how many issues it helped anticipate - it saved us from losing customers and revenue.
We also know better when we should update our stack based on the metrics New Relic provides us with.
It didn't reduce the costs though, but we can think that considering how many issues it helped anticipate - it saved us from losing customers and revenue.
Yes, we have benefited from this as we know exactly what impact have any product changes on our infrastructure.
We are not guessing anymore and can anticipate bad things, which makes it safer for us to make bold product decisions.
We are not guessing anymore and can anticipate bad things, which makes it safer for us to make bold product decisions.
Solarwinds was good until they migrated to a new kind of offering and discounting the old product making it more expensive and less flexible for our specific use-case.
The free trial also helped me try and get started without needing to commit.
I think right now New Relic is the best option out there, even though not perfect.
The free trial also helped me try and get started without needing to commit.
I think right now New Relic is the best option out there, even though not perfect.
Do you think New Relic delivers good value for the price?
Not sure
Are you happy with New Relic's feature set?
Yes
Did New Relic live up to sales and marketing promises?
Yes
Did implementation of New Relic go as expected?
Yes
Would you buy New Relic again?
Yes
Comments
Please log in to join the conversation