Nimble has the necessary tools that make it an excellent CRM
May 20, 2021

Nimble has the necessary tools that make it an excellent CRM

Sergey Gvozdetskiy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Nimble

Nimble is a fantastic CRM tool; we have benefited as an organization because of its many goodies. Since its implementation, it has had a tremendous performance. Thanks to its many functions and tools, we have had no problems providing attention and answers to our customers without neglecting the other activities carried out in the organization. The CRM is fantastic; it is practically impossible to leave conversations and customer requests unanswered.
  • Nimble is used as our default CRM to generate and maintain leads.
  • Nimble's UI is user-friendly and integrates practical tools and functions to provide better interaction with our customers.
  • It allows us to give better attention to potential customers through different web channels, messaging, and email.
  • I liked it a lot, and it has had an outstanding performance since its implementation.
  • The web application does not work as efficiently as the desktop application, and, in my opinion, it is expensive but worthwhile software.
  • Nimble is priced to help us invest without worrying about our budget.
It has all the necessary tools in different areas; we can have specific monitoring, sales, and advertising goals.

Do you think Nimble delivers good value for the price?

Yes

Are you happy with Nimble's feature set?

Yes

Did Nimble live up to sales and marketing promises?

Yes

Did implementation of Nimble go as expected?

Yes

Would you buy Nimble again?

Yes

It has a comfortable and easy-to-use interface and has quality tools for sales, social media monitoring, and getting leads.
I like their technical support; I have used it a few times, they have been quick to respond and solve any problems.
Highly recommended, it is a worthwhile investment. Its operability in our work environment has provided positive results, it is not difficult to use at all, and its customer service is attentive and responsive.

Nimble Feature Ratings

Customer data management / contact management
9
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
9
Quote & order management
10
Interaction tracking
9
Channel / partner relationship management
9
Case management
9
Call center management
10
Help desk management
9
Lead management
10
Email marketing
10
Task management
9
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
9
Custom fields
10
Custom objects
9
Scripting environment
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
9
Compensation management
10
Mobile access
7