Item: Nintex
Rating: 7
Author: Verified User

Overall Satisfaction with Nintex

Use Cases and Deployment Scope

Nintex Process Platform is used across the whole organization. We use it to digitalize our business processes within the SharePoint environment. Easy to use but depending on the SharePoint settings. Could be more stable. We also use Nintex Forms. But the Nintex product seems to be fine for On-Prem but very expensive in the cloud. So have a focus on the market to check also other workflow tools.

Pros and Cons

Pros

User friendly
Easy to integrate with SharePoint
Nice visalization
Good overview about process status

Cons

Improvement of stability
Better performance
Cloud service price is expensive

Return on Investment

Positive Impact on average speed of business processes
Negative impact with its additional costs for each process in the cloud, so you don't like to create many processes in the cloud
A good solution to get familiar with workflows, but there are some more workflow tools in the market which are specialized on different tools. So there is not the single great solution to do all the workflows in one tool

Usability

Very good User intercase, offen bitter than Microsoft Powerautomate.

Integrations

SAP, SharePoint

Nintex Deployment Flexibility

We use SharePoint 2013 On Prem and plan to migrate to the cloud. I like the apporach that it can be installed inside a SharePoint Server and doesn't need a separate server which is good for the it administrators, because they do not need to care about an additional server.

Nintex Users

It is used be team leaders and users who need forms and processes within a approval workflow. Easy to use in SharePoint lists with forms, emailing and workflow approval tasks. But all of the configration and process creation steps is still done by the IT department. So it could improve still its usability.

Ease of Use

It is faster than working with the old SharePoint Designer and its textual design or Visual Studio with coding. Less complex workflow can be done very good with Nintex. For large and complex workflow I would recommend other workflow tools. Nintex helps basically to move into the direction of a paperless office.

Time To Value

The end users do not create workflows. Workflows are still created by the IT department. This is a bottleneck. Industrial companies do not have large IT departments or money to pay for a lot of external consultants to create workflows. So the workflow creation process needs to improve. SAAS in the cloud is a good approach, but the pricing should be more friendly. I don't want to pay for each small workflow, it costs a lot of time to calculate the ROI of each workflow, get the approval by the management to be allowed to pay money or time on it to create the next workflow.

Alternatives Considered

I used SharePoint Designer and Microsoft Visual Studio. We are testing also Microsoft Office 365 Power Automate and Power Apps which are in a competition to the Nintex Workflow Cloud. K2 was not tested but in the focus, at the end the pricing was to expensive for small/mid size companies.

Key Insights

Do you think Nintex delivers good value for the price?

Are you happy with Nintex's feature set?

Yes

Did Nintex live up to sales and marketing promises?

Yes

Did implementation of Nintex go as expected?

Would you buy Nintex again?

Other Software Used

Microsoft Power Automate, Power Apps, Microsoft SharePoint, AvePoint Cloud Backup

Likelihood to Recommend

[Nintex Process Platform] is well suited for [users] who are less familiar with business processes and workflows. I can recommend it if you can rely on the server farm and its services. It is less appropriate when you have to administrate SharePoint and the depending service with its updates and configuration, so a lot more work to do.

Nintex Feature Ratings

Using Nintex

Users and Roles

2000 - Internal manual Prozesses and approvals brought down to Digital fester workflows with better transparency.

Support Headcount Required

1 - SharePoint, O365, Knowledge in Prozesses and Workflows.

Business Processes Supported

Approvals
Bettet transparency
Fester processes

Future Planned Uses

Dont know.

Likelihood to Renew

Because the license Model is expensive and with microsoft flow/powerautomate we can achieve the most targets with less Costs.
But indeed the User interface of nintex is was better.

Evaluating Nintex and Competitors

Products Replaced

Not Sure

Key Differentiators

Cloud Solutions
Scalability
Integration with Other Systems
Ease of Use

The ease of Use. The IT Team is always a bottlenecke, Powerautomate is to complex for normal users. Nintex is was better in this was die citicen development.

Evaluation Lessons Learned

The return on invest would be compared between powerautomate and nintex and the ongoing Costs. If the Arena nearly the same, nintex would be the was to go.

Nintex Implementation

Implementation Rating

Configuration is quite easy.

Implementation Details / Implementation Partner

Third-party professional services

None

Nintex Support

Support Rating

Not offen needed but Solid.

Nintex Customer Support Pros and Cons

Pros	Cons
None	None

Premium Support

No because Our nintex Prozesses were not Thatcher critical.

Using Nintex

Usability

Very foos User interface and ease od use.

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Feel confident using Familiar	Cumbersome