It is obvious that OnPay is Outside-this-world!
November 03, 2020

It is obvious that OnPay is Outside-this-world!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OnPay

OnPay is used across our small organization. We have only two departments but OnPay allows us to categorize them with ease.
  • Very clear and easy to use.
  • Easy to print reports and find employee information.
  • Easy to get others onboard and trained in using the system.
  • The hours could be blank each pay period instead of populated from the last pay period.
  • There have been a few issues with our State Tax department.
  • OnPay gets the job done with ease and not great cost to our small church.
OnPay provides us with elevated levels of user experience and costs significantly less.

Do you think OnPay delivers good value for the price?


Are you happy with OnPay's feature set?


Did OnPay live up to sales and marketing promises?


Did implementation of OnPay go as expected?


Would you buy OnPay again?


The price is very right for our small organization; but gives us quite a professional setup and ease of use.

OnPay Feature Ratings

Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated

OnPay Support

OnPay responds well when support has been needed.

Using OnPay

The site is very usable, relatable and easy to find what you need.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Adding new employees.
  • Transitioning from previous vendor.
  • Changing withholdings for employees.
  • Hours auto-populate which is frustrating when you have different hours each pay.
Yes - Excellent. I don't often use the mobile option. But I have done payroll while in a field-training environment with the Army.