Excellent Project Management Tool and Time Tracking!
September 19, 2019

Excellent Project Management Tool and Time Tracking!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OpenAir PSA

We currently use OpenAir for resource management/project management and time tracking purposes. Mainly our Integration/Project Management groups primarily use it. It saves a lot of time for our business pursuits for the professional services department.
  • Create and Mange Projects
  • Time sheets and Time Tracking
  • Resource Allocation
  • Outdated UI
  • Not intiuitive
  • Better best practices
  • Time Tracking for Projects have been an extreme benefit.
  • Resource Allocation
  • Billing and Sales for external clients have been bad and had to go to a different resource for htat.
It is very good to time tracking, resource management, etc. But for Sales specifically and accounting Salesforce helped us much better.
I have not use OpenAir support specifically for this product.

Do you think OpenAir PSA delivers good value for the price?

Yes

Are you happy with OpenAir PSA's feature set?

Yes

Did OpenAir PSA live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OpenAir PSA go as expected?

I wasn't involved with the implementation phase

Would you buy OpenAir PSA again?

Yes

It is a straightforward project and resource management platform. It is easy to create and manage projects.

It is a little bad for billing clients so we use a different tool to integrate that.

OpenAir PSA Feature Ratings

Task Management
9
Resource Management
9
Gantt Charts
7
Scheduling
9
Workflow Automation
7
Team Collaboration
7
Support for Agile Methodology
7
Support for Waterfall Methodology
7
Document Management
7
Email integration
7
Mobile Access
5
Timesheet Tracking
7
Change request and Case Management
7
Budget and Expense Management
5
Quotes/estimates
7
Invoicing
7
Project & financial reporting
7