Optimizely continues to be the best-in-class web experimentation platform.
October 12, 2023

Optimizely continues to be the best-in-class web experimentation platform.

Drew Seman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Optimizely Web Experimentation

We leverage Optimizely Web Experimentation across dozens of clients -- ranging from direct-to-consumer subscription services to B2B SAAS. Our clients choose to work with us because we can push experimentation platforms to the limit -- from personalization to in-product experiences to offline metric tracking. Optimizely consistently allows us to build high-fidelity customer experiences more rapidly than any other platform. They then couple that development ease with nuanced performance tracking clients can trust. When we put it all together, this is what allows us to build strong, engaged cultures of experimentation with our clients.
  • Speed to launch across all test complexity levels.
  • Clear, Robust reporting that builds trust.
  • Continue ability to reduce site flicker.
  • Customer retention: We've reduced subscription service client churn by 20%+ using optimized unsubscribe flows.
  • Risk mitigation: Testing into full site redesigns has saved clients millions of dollars.
  • Feature prioritization: Identifying what painted door changes add value has allowed developers to focus on changes that add hundreds of thousands or even millions to the bottom line.
It scales better than any other web platform. Past a certain scale, we would recommend clients begin moving towards a mix of web and feature experimentation.
All in one allows us to deepen our analysis of experiment elements beyond what would likely be possible in traditional split testing so we can do more to ID why an experience drove results.
Ultimately, we are able to build faster, have a better site experience for end users, and have cleaner results reporting on Optimizely.
The only time we don't recommend is if a site is too low traffic for paying for Optimizely to ever be cost-effective, but the company wants to toe dip into experimentation.

Optimizely Web Experimentation Feature Ratings

a/b experiment testing
10
Split URL testing
10
Multivariate testing
10
Multi-page/funnel testing
10
Cross-browser testing
10
Mobile app testing
Not Rated
Test significance
10
Visual / WYSIWYG editor
10
Advanced code editor
Not Rated
Preview mode
Not Rated
Test duration calculator
9
Experiment scheduler
Not Rated
Experiment workflow and approval
Not Rated
Dynamic experiment activation
Not Rated
Client-side tests
Not Rated
Server-side tests
Not Rated
Mutually exclusive tests
Not Rated
Standard visitor segmentation
Not Rated
Behavioral visitor segmentation
Not Rated
Traffic allocation control
Not Rated
Website personalization
Not Rated
Form fill analysis
Not Rated
Goal tracking
Not Rated
Test reporting
Not Rated
CSV export
Not Rated