Happily new to the Cloud
Lisa Harris | TrustRadius Reviewer
March 21, 2019

Happily new to the Cloud

Score 10 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Global HR
  • Workforce rewards
  • Payroll
  • Talent Management
  • Time and Labor

Overall Satisfaction with Oracle HCM Cloud

We implemented Oracle Cloud products as of December 31, 2018. We implemented HCM, ERP, and EPM. We are a global company and are using the various modules for all of our employees throughout the world. The initial problem we were trying to solve was a replacement of our Finance system as we were using a product that was old, out of date, and no longer supported. As we started to research modern ERP systems, it became clear that we could also replace our budgeting systems, and our payroll system. So the approach quickly changed to multi pillar. As a result of the go live of Oracle, we were able to sunset around 20 different systems that we were using to solve these business problems.
  • Payroll is easy to use and works well. Workflows have automated many processes.
  • HCM is fully integrated - Core HR, onboarding, absence management, time and labor, payroll, learning, and hierarchy. This same data is shared across ERP and EPM.
  • New digital assistants will make it very easy for our employees to get quick answers 24/7 to their problems.
  • Mobile enabled pages make it easy to access all the functions of Oracle Cloud anywhere in the world (I logged in while on vacation in Spain).
  • Delivered Oracle reports don't have enough parameters to limit data that is returned. For example, for our payroll, the Payroll Costing report for one pay period returns too many rows for Excel.
  • OTBI is both easy to use and hard to use. If you don't know the exact field name, you cannot report on it.
  • Workflows are overly complicated to create
  • Payroll is not a part of HR in our company. The delivered roles and functions are making it difficult for us to get our jobs done - we are having to give inappropriate HR roles to payroll, and right now, HR cannot see ANY payroll data (even though roles are split between user roles and data roles - we cannot get this to work).
  • Of all things, direct deposit maintenance is overly complicated. Easy to create an initial account - very hard to update it (this is true for both users and payroll).
For some departments, it has made us much more efficient. For example, we are looking at headcount realignments in the payroll area due to the efficiencies we have gained. In other departments, they have had to add headcount as there are more steps for some processes.

Overall, we have also had to create a new team to manage innovation and quarterly updates. While that was an unexpected cost, we are happy that Oracle is delivering frequent innovations. We are looking forward to Oracle improving the quality and completeness of the documentation of the quarterly updates.
  • Decrease in employee turnover
  • Increase productivity of employees & HR administration
  • Improve compliance oversight
  • Increased/deeper workforce insights
We are still new to the product. We have achieved some (increased productivity). Others will take time.
Not yet, but I'm interested in Oracle user groups - Looking forward to joining one.
Great improvement on most packages. Oracle Expenses is not as advanced as Concur, and our users miss that package.
Very well suited for permanent employees in global organizations.

Not well suited for contingent workforces as you have to pay for Oracle licenses for all of them. We are looking at moving some of our temporary associate payrolls to Oracle Cloud, but the license cost is prohibitive (even though they will not have access to most features within Oracle).

Oracle Cloud HCM Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
1
Organizational charting
5
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
10
Support for external payroll vendors
7
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
1
Reimbursement management
10
Approval workflow
5
Balance details
3
Annual carry-forward and encashment
5
View and generate pay and benefit information
9
Update personal information
2
View job history
8
View company policy documentation
6
Employee recognition
1
Tracking of all physical assets
9
Report builder
6
Pre-built reports
2
Ability to combine HR data with external data
4
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
7
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
6
Manager tracking tools
6
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated