PagerDuty is great for easy on-call management
February 07, 2020

PagerDuty is great for easy on-call management

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PagerDuty

It's used by the Engineering department to alert us of any production issues. It's across teams and products.
  • It allows us to have just one support call rotation for off-hour support.
  • PagerDuty integrates with a bunch of our different vendors.
  • The app is sometimes confusing to find alerts when they have been resolved previously.
  • Not much impact.
Absolutely. It'd be hard to have confidence in the product otherwise.
Great integrations into AWS, Site24, Google cloud, etc.
We don't like being stuck to our computers, so the mobile app is essential to be free of worry while on call.
Haven't used others.
Haven't used it much, no reference.

Do you think PagerDuty delivers good value for the price?

Yes

Are you happy with PagerDuty's feature set?

Yes

Did PagerDuty live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PagerDuty go as expected?

Yes

Would you buy PagerDuty again?

Yes

If you want to monitor and alert from different sources and have a healthy on-call rotation, PagerDuty will help.