PD is an awesome tool!
February 12, 2020
PD is an awesome tool!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with PagerDuty
We are using PD for our escalation process once a server has been triggered by Newrelic/Nagios or via emails by our partners.
- Light weight integrations with monitoring tools.
- Easy to handle crises
- Scheduling part: the first phase when it automatically assigns team members, I need to override each one separately. I would like to be able to create my own schedule from scratch.
- Positive only. Being able to catch alerts to phone and SMS during business hours and off-hours
We are always on top of things and being notified immediately once alerts have been triggered.
We are using it for Nagios, Newrelic and as an escalation process via emails.
Newrelic alerts to PagerDuty: calling the oncall person and managing the event via PagerDuty.
Not in use on our side.
Do you think PagerDuty delivers good value for the price?
Yes
Are you happy with PagerDuty's feature set?
Yes
Did PagerDuty live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of PagerDuty go as expected?
Yes
Would you buy PagerDuty again?
Yes