Paligo is truly an excellent piece of software, and you would he hard-pressed to find anything better
October 28, 2022

Paligo is truly an excellent piece of software, and you would he hard-pressed to find anything better

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paligo

We use Paligo for writing multiple software manuals. We were looking for a performant, modern and user-friendly authoring software, which we believe we have found in Paligo. We have multiple writers cooperating on writing manuals for multiple pieces of software. We also required customizable output in the PDF and HTML formats.

Pros

  • Usability and user experience
  • Semantic markup of topics
  • Performance
  • Output quality

Cons

  • Output customization
  • More hotkeys
  • Customization of the UI of the application
  • Deeper versioning
  • Integration with other services
  • Unification of the design of exports
  • Content reuse
  • Excellent support
  • Positive: Unification of the design of our documentation
It's truly an excellent app.
Paligo's support is very fast-to-respond and always does its best to help. We have not encountered a single situation that Paligo's support did not help us with.
Compared to Author-It, Paligo is a godsend. It's so much more performant, the output quality is much higher, and the user experience is unmatched.
Before we switched to Paligo, I had to spend multiple working days just fixing the broken output that Author-It has given me, leading to many hours of lost productivity.
Paligo has a much more useful user interface, which lets me just get to work, without having to think about what level of a header I have to put where. With Paligo, I just write and Paligo figures it out on its own, and always 100% correctly.

Do you think Paligo delivers good value for the price?

Yes

Are you happy with Paligo's feature set?

Yes

Did Paligo live up to sales and marketing promises?

Yes

Did implementation of Paligo go as expected?

Yes

Would you buy Paligo again?

Yes

Paligo is an excellent piece of software for writing complex documentation and keeping content up-to-date over multiple output formats.

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