Simple, safe, efficient!
February 26, 2020

Simple, safe, efficient!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Parallels Remote Application Server

It's used by our whole organization. Parallels Remote Application Server allows our technicians to manage our services and our commercial agents to access our business systems.

Pros

  • Multi-platform: We can use desktops and any kind of mobile devices.
  • Security: It's a simple and secure way to access to our business services.

Cons

  • On Windows-based systems, it is not easy to access the application from the systray.
  • No need to hire professional people to set up the infrastructure.
  • No need to support end-users to set up the software. We were used to sending a technician to the homes of our end-users to set up the software, but now we don't need to anymore.
Parallels Remote Application Server is easier to set up. It's easier to manage and, in my opinion, it's more secure.
Absolutely, this is the main reason why we chose Parallels Remote Application Server. Every day we save a lot of time on the management of applications for our remote users. We have a lot of mobile users, and they are always able to access our applications in a very easy way.
We have a lot of mobile users using tablets, iPads, and Android devices. They are able to access our services while they are at customers' offices. They easily access our data and many customers are impressed looking at our agents working.
Actually we don't virtualize any service.
We are using encrypted connections, user access control, and multi-factor authentication. It's a must to use it for security.
Great service, great support team. To tell the truth, in all these years, we only needed to contact them one time.

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

Yes

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

Parallels Remote Application Server is a great solution to give access to services or applications to users that are not IT experts. It's a great product because it is easy for end-users to configure and use on their own devices. We can set up the client in a very easy way, with no IT support required.

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