Parallels is a great application that works as it says
Updated June 26, 2024

Parallels is a great application that works as it says

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Parallels Remote Application Server (Parallels RAS)

We are in the process of moving users to Parallels in order to replace our VPN. With Parallels we can control what the users have access to better than we could with our VPN or remote gateway. We liked it due to the ability to publish specific applications for users that don't have an assigned computer. This enables them to still be able to remote in as needed.

Pros

  • Remote application publishing.
  • Easy to install client app.
  • Remote desktop works surprisingly well.
  • Customer Service is responsive

Cons

  • Remote server install a little complicated.
  • Getting remote drives to work is a chore.
  • Setting up remote applications can be complicated.
  • MFA implementation
  • Easy remote access setup.
  • Cheaper than other options.
  • Lets Mac users remote in without issue.
  • Microsoft Remote Desktop Connection Manager (RDCMan)
Parallels has more features and good administrator portal but is limited vs a dedicated vpn
The best use we have had was with application publishing
Parallels easily allows for cross platform support allowing multiple operating systems. There is support for Windows, Linux, Mac, Android and iOS for desktop and mobile hardware. It is built with this functionality in mind so it crosses platforms really well and comes across seamlessly for the end user's desktop view.

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

Yes

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

Parallels is good for when you need to have a one-stop place for your people to remote into company resources no matter the platform they are using. It's not so good if you have special use cases as it doesn't usually fit in those particular instances. Application publishing is where parallels really shines. Being able to integrate it with Active Directory so all you need to do is assign the user to an application security group and it shows up in their Parallels dashboard.

Using Parallels Remote Application Server (Parallels RAS)

75 - Physicians, nurses, revenue cycle, information Technology, financial services, etc. it is used by any offsite staff and has become an integral part of our day to day business.
15 - it is supported by our helpdesk and field technicians for any customer facing issues . any configuration and setup is done by our operations team. the interface is very intuitive and easy to use.
  • remote applications
  • remote desktop
  • VDI servers
  • remote access to our EHR
  • Remote shared Desktops
  • remote access to our pacs system
  • remote employee portal
We just renewed it for another year and as mush stuff as we have running through it so we can provide remote access to our critical software I dont see us getting rid of it anytime soon.

Parallels RAS Support

Every dealing that I have had with customer service has been a positive experience.

Comments

More Reviews of Parallels RAS

  1. Home
  2. Virtual Desktop Infrastructure (VDI) Software and Solutions
  3. Parallels RAS Reviews
  4. User Review of Parallels RAS