PRAS - great value for money with nice technical support. Sales support bad!
March 27, 2020
PRAS - great value for money with nice technical support. Sales support bad!

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Parallels Remote Application Server
As an international organization, we wanted to have a solution that would allow us to have a centrally-managed deployment solution for all our branches. PRAS simplifies it.
Pros
- Application publishing.
- Simplified management.
- IT-Farm organization.
Cons
- Price.
- Sales support is embarrassing, arrogant till non-existent (technical is perfect though).
- Centralised IT-management for different branches across the globe.
Citrix is much more expensive and MAS lacks some features that PRAS has out of the box.
It's exactly what we needed. Some of our local branches in Asia and Eastern Europe are really small (up to 10 people) and cannot afford local IT technician. PRAS allows us to deploy all software to employees even there.
Thanks to PRAS we can again use almost any device, even old ones since they became practically thin clients. Software gets delivered from the server.
We don't use that many different technologies, but PRAS perfectly allows us to combine in a single delivery object different applications from different RDS hosts. That's really practical, since being a consulting firm, we work a lot with various monstrous ERP systems. And it's always better to have just them installed on a host.
We are using PRAS directly over the internet. So far so good! We'll see if it stays so over time as PRAS becomes more popular. It's still a Windows Host looking outside...
Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?
Yes
Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?
Yes
Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?
Yes
Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?
Yes
Would you buy Parallels Remote Application Server (Parallels RAS) again?
Yes
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