Positive Experience
Updated August 21, 2023
Positive Experience
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Parallels Remote Application Server (Parallels RAS)
We use Parallels Remote Application Server across the whole company and for quicker remote connections from China. The problem that I was experiencing was that when our employees in China tried to RDP into our servers in the USA, the screen would paint line by line. It was possible but it was slow. After hearing about Parallels 2X, I thought I would try. The user experience is much smoother and our users are very satisfied.
Pros
- Just much faster than standard Microsoft RDP
- Screen stopped freezing
Cons
- I don't see any for our usage
- For the money, it has been a great return on our investment
- We don't have many licenses so the ROI was quickly met
I don't recall. It has been awhile. We have upgraded and it was seamless.
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It has been quite a while ago. I remember reading about it on the internet and decided to try it. We have used TightVNC and Dameware and they work but still a bit clunky. Dameware is the slower of these two.
We have not used on mobile devices
The application that our people are accessing from China to the USA are on Virtual HyperV servers. No issues.
We use on such a small scale that this does not come into play. Our connection from China to US is a dedicated MPLS line.
Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?
Yes
Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?
Yes
Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?
Yes
Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?
Yes
Would you buy Parallels Remote Application Server (Parallels RAS) again?
Yes
Using Parallels Remote Application Server (Parallels RAS)
12 - They are all remote workers in China needing RDP access.
1 - Just me. I have 3 other IT people that could open a support ticket if needed.
- RDP
- Quality System
- We have not tried any other uses
- We have not tried any other uses
Evaluating Parallels RAS and Competitors
Yes - Microsoft RDP
- Other
Speed. It appreared must faster than MS RDP
I would not change. I am perfectly happy with this product. I think it was a good find.
Parallels RAS Implementation
- Implemented in-house
Change management was minimal
- I don't recall any issues.
Parallels RAS Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Support cares about my success Quick Initial Response | None |
I did not. It is not mission critical.
Not sure what Alludo is.
Using Parallels RAS
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Remote Desktop
- I dont use it for anything else
Yes, but I don't use it
Comments
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