Parallels Remote Applications and Desktops
May 04, 2021

Parallels Remote Applications and Desktops

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Parallels Remote Application Server

During the Covid-19 pandemic lock down our users had to go offsite and continue their studies and work remotely. We use Parallels [Remote Application Server]:
To delivery existing high specification Windows workstations to users off site (who have any device, basic PC, MacOS, Chromebook etc.)
To expand and automate delivery and access to software on the AppsAnywhere hub offsite using virtual servers to users with any device.

Pros

  • Automate remote connection to a computer from any device
  • Automate remote applications from any device
  • Integrates with AppsAnywhere application streaming

Cons

  • Application servers needed complex firewall settings access to license servers
  • Requires some Microsoft RDP licensing but little guidance offered
  • On premise version takes considerable IT resources to set up, allow 3 months
  • Short term helped maintain business as usual during pandemic
  • As part of a longer term strategy to reduce cost of purchasing software and hardware
Sassafras, Labstats were also considered. RDS can only provide 1:1 connections
It is automatic allocating computers and remote applications to individuals without manual intervention, and having already used AppsAnywhere for the delivery of applications it extended that through the same portal. We did not have to purchase high specification computers for users who were forced by the pandemic to work remotely.
Once set up[, Parallels Remote Application Server] works easily - any user with any device can securely log in and obtain the resource they need.
We user Remote Desktop Session Host servers and Desktops, with Parallels RAS, and for the applications use AppsAnywhere.
Paralels [Remote Application Server] uses Secure client gateways authenticated by single sign on.
Support was provided by the third party supplier, who helps as best they could despite our less agile, flexible, responsive and customer centric IT infrastructure

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

No

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

[Parallels Remote Application Server is] suitable for integration with AppsAnywhere application streaming, especially using existing workstations, when users are using their own devices to connect to any workstation in a pool.
Not suitable for booking the same specific workstation each time[.]

Using Parallels Remote Application Server

1000 - Students
6 - Software and hardware support and development, systems and network security
  • Use of idle onsite PCs during lockdown
  • Making software available off site
  • Extending AppsAnywhere to non-Windows devices
  • Hosting software on a remote session hosts
  • Reduce the number of physical computers purchased
To obtain more ROI

Evaluating Parallels Remote Application Server and Competitors

  • Price
  • Product Features
More information about firewalls and other technical requirements

Parallels Remote Application Server Support

ProsCons
Good followup
Knowledgeable team
Immediate help available
Support cares about my success
Need to explain problems multiple times
N/A
Yes - Regular upgrades helped

Comments

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