Paycom: No going back
May 06, 2021
Paycom: No going back
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paycom
Paycom is used by the whole organization. We use the application process, background process, new hire orientation, benefit set up, time and attendance, employee self-service every step of the employee process from start to end. This is a great time saver in that all the different pieces work together and the flow is seamless.
- Employee self-service is user-friendly and gives the employee the ability to see all their employment info in one source.
- In the Time and Attendance section, if an hourly employee is missing a punch in/out they will receive an email reminder that this is needed and their supervisor will also receive the same email reminder.
- Reporting is great and user-friendly. You do not have to be an IT expert to run and create endless reports.
- Benefits enrollment is a great time saver. Being able to upload the different benefits info to the site and have the employee be able to see it is a big paper and time saver.
- Our company code is 0UF14 with the first digit being a zero. I had to reset many of employees' access due to this. Seems silly but when we were all new to the system I spent a lot of time dealing with this.
- The COVID issues and our specialist working from home did not always give me the fastest answers to any questions that came up. They would have to create a ticket for research if they did not have the answer themselves.
- This is a pricey system, but you do get what you pay for.
- Saves time due to every step of the employment process flow working without having to create the same info multiple time
- less errors due to not having to recreate the same info multiple times
- Putting the responsibility on the employee to make sure their own info is correct. Like the hours they worked having to approve their time sheet. Adding their direct deposit, tax info and address is their responsibility.
- Setting up the different steps can be time consuming and tidies but if done correctly it will save time down the road.
Paycom is the most expensive system I have used, but again you get what you pay for. All the other payroll companies the different pieces did not talk to each other. I have run reports in a company to then import back into the same company because the benefit side did not talk to the employee side or the other pieces.
The implementation specialist at Paycom were amazing, I don't think they ever slept. It wasn't quick and simple but it was very complete. You get out of a payroll company what you put into it and they knew what was needed every step of the way.
The implementation specialist at Paycom were amazing, I don't think they ever slept. It wasn't quick and simple but it was very complete. You get out of a payroll company what you put into it and they knew what was needed every step of the way.