Paycom increases efficiency and accuracy
August 27, 2021

Paycom increases efficiency and accuracy

Scott Polovitch-Davis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Paycom

As a swim and recreation club, more than 2/3 of our staff are high school or college-age, 95% are hourly, and for many, this is their first job. We started using Paycom to get away from paper timesheets and all the issues that go with them. Implementing Paycom immediately tightened up and simplified our payroll and bookkeeping processes, and raised the organization to a new level of professionalism for the staff. The changes that Paycom has made over the years have continued to improve our efficiency in everything from onboarding to correctly distributing our payroll expenses.
  • Outstanding customer service.
  • Easy to navigate for managers.
  • Use of geofencing to enable staff to punch in on their phones.
  • Punch change requests submitted by staff are easy to accept and manage.
  • I'd like more ability to customize reports, in particular getting all pay rates for all jobs.
  • Managers need to be alerted when staff clock in for a job for which they don't have a pay rate.
  • We save time by rarely having to make corrections after payday.
  • Our bookkeeping process is much easier and well documented.
  • Keeping track of leave balances and deductions is much easier.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Daxko Spectrum, Microsoft 365 (formerly Office 365)
Paycom seems particularly smooth for an organization where most staff are salaried or hourly staff have only one or two jobs to allocate pay between. As an employer with 100-200 employees per payroll depending on the season, and some staff having up to 10 jobs, our managers still spend a fair amount of time reviewing and correcting timecards or asking staff to submit change requests so everything is correct by the time we run payroll. I would love to have employees take more responsibility for timecard accuracy, but given our organization's complexity and the youthfulness of our staff a lot of the responsibility sits on the managers and on the payroll staff.

Paycom Feature Ratings

Employee demographic data
9
Employment history
7
Job profiles and administration
Not Rated
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
8
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Report builder
8
Pre-built reports
7
Review status tracking
9
Review reminders
9
Manager tracking tools
10