A Positive experience with Paycom
October 27, 2021

A Positive experience with Paycom

Patricia Jackson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We are currently using Paycom for payroll and a few HR related functions. Our reporting capability and the ability to share information with managers and executives has improved greatly. We have merged our ACA reporting into Paycom, rather than having an independent company manage it. The government and compliance report section has helped us manage our EEOC and OSHA reports.

Pros

  • Customer service & interaction with clients.
  • Training webinars.
  • Communication on change & upgrades.

Cons

  • Documents & checklist function is difficult.
  • ACA - manual entry can be difficult.
  • Saved time.
Paycom was better suited to our needs at the time. The cost, both initial setup and annual cost, were less than both of the other companies we interviewed.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

The transition from an inhouse payroll department to Paycom was well organized. However, we have three locations doing payroll and we only had one person come to the main office for in person training. My employer would have preferred a trainer in person for each location. I was fortunate to be the one location trained in person and felt confident to run payroll - and train the other two offices remotely , when they left.

Paycom Feature Ratings

10.0
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Direct deposit files
10
Salary revision and increment management
10
Leave and Attendance Management ()
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Comments

  • Peyton VanCuren | TrustRadius Reviewer
    Peyton VanCuren
    (Vendor Representative) commented 3 years ago
    We appreciate you sharing your experience, and we are glad to hear you enjoy our single-database solution. If you have any additional feedback, please reach out to us at feedback@paycomonline.com so we can learn more.

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