Would Recommend &/or Purchase Again. Great Product!
October 27, 2021

Would Recommend &/or Purchase Again. Great Product!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Paycom is currently used by our business as an HRIS. Implementation went smoother than expected, and system is capable of handling our complex compensation structure, which is hard to do! We receive great customer service and have been happy with the product for the ~1 year that we've been using it.

One area of improvement for Paycom, and a function that I wouldn't particularly recommend is the Background Check Platform. It isn't as robust as other vendors, and didn't prove to be worth having it 'all in one system'.

Pros

  • Payroll.
  • Position seat specific setup.
  • Customer service.
  • User interface.
  • Electronic onboarding.

Cons

  • Details on paystubs.
  • Background check.
  • No functionality to "text" candidates via HRIS.
  • Reduced admin time to process payroll.
  • Put the onus of timecard accuracy on employees.
Bigger financial investment, but worth getting rid of the headache of having several HR functions in several separate platforms.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom is a great solution for a midsized company. They can handle complex comp, such as piece-pay which is a huge win. For an all-in-one solution, we've been very happy.

Paycom Feature Ratings

9.4
Employee demographic data
10
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
9.3
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
9
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Integration with other HR capabilities ()
Not Rated
8.4
Performance plans
9
Performance improvement plans
9
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Comments

  • Peyton VanCuren | TrustRadius Reviewer
    Peyton VanCuren
    commented 3 years ago
    Thank you for the 5-star review! We love to hear that you’re enjoying the assistance of our top-tier support specialists and the ease of processing payroll with our system. Feel free to share any enhancements you’d like to see with your dedicated specialist or with our team at feedback@paycomonline.com.

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