Paycom Review
March 18, 2022

Paycom Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom for all of our HR needs from payroll, benefits administration, applicant tracking, onboarding, offboarding, data management, etc. There's a large scope of use for the platform and because it encompasses so much there are a lot of modules that we would like to continue to implement in the future.
  • Applicant Tracking
  • Onboarding
  • Notifications
  • Better implementation
  • Customer service is hit or miss
  • Hard to navigate some of the customizations
  • Expected customizations are not in the system
  • saved time
  • less emails
  • managers are excited about applicant tracking
  • Encompass from iModules and now Anthology
The anthology has been very difficult to work with, implementation and cross-module understanding is not where it needs to be especially compared to Paycom Not much more to say here

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

No

Would you buy Paycom again?

Yes

Best use: large organizations with a clear understanding of what they want and wanting to consolidate all of those things to as few platforms as possible. Paycom is great in getting all of the things you really want in HR/Employee Management in one location and the data talks to each other well, but organizations that are figuring this out will have some difficulty.

Paycom Feature Ratings

Employee demographic data
10
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
Approval workflow
6
Balance details
4
Annual carry-forward and encashment
6
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
5
Report builder
9
Pre-built reports
8
Performance plans
6
Performance improvement plans
7
Review status tracking
6
Review reminders
5
Multiple review frequency
6
New hire portal
10
Individual goal setting
5
Performance tracking
5
Job Requisition Management
7
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
7
Applicant Tracking
10
Notifications and Alerts
6