Paycom Does Suit our Needs
Overall Satisfaction with Paycom
We use it as our payroll system. Our Time & Attendance, our Benefits, etc etc.
Paycom is mostly like a "one stop shopping place". Not that your shopping, but you can do many tasks right from one program. Employees are more in charge of their information then before.
Paycom is mostly like a "one stop shopping place". Not that your shopping, but you can do many tasks right from one program. Employees are more in charge of their information then before.
Pros
- Paying Employees on time.
- Deducting the correct deductions and amounts.
- Reports that need to be run, such as ACA, or payroll reports.
- Informing you if any changes need to be made.
Cons
- Ask me section is a waste of time in my experience. Most employees just shoot me a quick email or phone. Ask me is to complicated for them.
- Every time they assign us a new rep, (about once every 6 months) they want to come out and talk to you and try to sell you other parts of the program you don't want. We don't need that.
- Many times Employees swear they clocked in, only to see the punch didn't register. Happened to me as well. Just make more work for me.
- Self On-Boarding saves a bunch of time administratively.
- PAF's are an easy way to make a change.
ADP did not provide all we needed easily. We had to fight to get reports. CS reps were almost none-existent. Invoices were not itemized so we know what we were paying for.
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
No
Did implementation of Paycom go as expected?
Yes
Would you buy Paycom again?
Yes
Comments
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