Paycom Review
July 08, 2025
Paycom Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paycom
We use it mainly for payroll. We added applicant tracking a year ago, so we use it for basically keeping track of the applicants, doing the background checks, the hiring. We just do ourselves the hiring model and then we just started using the training module. It streamlines the ability to bring the applicants in and through the system and into the payroll system, which saves us a lot of time instead of having to retake everybody's information six times over. So it allows us to do other things. Training, we haven't really gotten up and running yet, but we're hoping that it'll take a lot of the manual training time and turn it into videos and online trainings and resources for our staff.
Pros
- It does a lot really well, payroll is pretty seamless. Training so far has been seamless and applicant tracking is probably one of the best systems of used, but it does have a couple bugs.
Cons
- Applicant tracking the system doesn't seem smart enough to connect same bits of information. So one applicant can change a phone number or an email address and apply seven times under six, seven different applicant profiles. So then I have to search every applicant for their name, their email, and their phone number to make sure that they haven't already set up different applicant profiles so that we can put them all together. That could be a place for improvement.
- Beti's not my favorite. Our staff does not approve their check and they never will. It's rarely, it's really hard to get 'em to approve their timecard, so it would be nice to turn it off, but up until they can by our rep. So I waste a lot of time trying to tell people that we know it's annoying to get emails.
- We don't really measure ROI because it's in its custody. I mean I don't have to do time cards by hand.
We didn't really have money errors to begin with, so it didn't do that. The only thing I think it saves for time. The time cards are easy for the staff so they're not wasting their time trying to figure out how to use a time clock. I mean it just has all the information in was place. That's the only difference, right? We, it's a different applicant tracking system when we were with Paylocity. So you're just importing the information from one system to another. Here it's just one module to another.
It hasn't really made it any different. Beti didn't really do anything for the staff other than give them annoying emails that they ate.
We used ADP for a long time
Do you think Paycom delivers good value for the price?
Not sure
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
No
Did implementation of Paycom go as expected?
I wasn't involved with the implementation phase
Would you buy Paycom again?
Yes
Paycom Feature Ratings
Using Paycom
| Pros | Cons |
|---|---|
None | None |
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