Paycom Review
July 10, 2025

Paycom Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Using the full suite allows you to have all of your information in one place. Allows you to help employees and streamline all of their employee lifecycle in one app.

Pros

  • I think you guys do very well. The ATS Applicant Tracking System: Amazing. Have no complaints with it.
  • Another one that I think would do really good to mention is your employee record. Like all of the information for the employee, that's really good too.

Cons

  • Certification management needs a lot of improvement, especially in the industry that we're in. Performance management needs a lot of improvement is very repetitive or it's prone to allow with one single click assignment of performance reviews to everybody. That causes a nightmare because people have already taken some of the reviews for that year or it's assigning it to all of the supervisors and it is assigning employees that don't even report to them. It creates a nightmare with just one click. So that would be something to improve.
  • Your reporting capability. What I discovered is that while it is strong, it could be better because modules should speak to each other as far as combining information to see all of the information that you have from beginning to end. It doesn't do that.
  • I'm going to tell you that it has helped a lot because it has allowed the people from one area to speak to the people in the other area, like payroll and HR and benefits and working together one and trying to figure out the system at times, but two, in making sure that we are doing the best that we can for our employees.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

No

Did implementation of Paycom go as expected?

No

Would you buy Paycom again?

Yes

I think it is well suited for the new supervisor because the new supervisor can be able to learn how to see employee information with time sheets, with performance management all in once a week. So it works great for a new supervisor. Once that supervisor gains certain proficiency in the system, then it becomes a little harder. They start seeing the holes.

Paycom Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Katherine Lenhart | TrustRadius Reviewer
    Katherine Lenhart
    (Vendor Representative) commented 8 months ago
    We appreciate you sharing your experience with Paycom. It's wonderful to hear our Applicant Tracking System (ATS) is exceeding your expectations and that our single software solution makes it easy to find employee information, helping to facilitate collaboration between different departments and allowing you to better serve your employees. We also appreciate your candid feedback on areas where we can improve, and we encourage you to share that feedback with your dedicated specialist or by emailing feedbackpaycomonline.com. We're committed to ongoing innovation and improvement to meet the evolving needs of our clients. We look forward to continuing to support your organization's growth and success.

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