Shaky Ground
September 13, 2023
Shaky Ground
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Recruiting & ATS
- Onboarding Software
- Learning Management System
- Time & Attendance
- Payroll & Tax Software
Overall Satisfaction with Paycor
Payroll and recruitment, and reporting are our main uses.
Pros
- Recruiting
- Payroll relatively simple
- New accruals better
Cons
- Reporting, historical
- Too many steps with onboarding
- Fixes when errors occur take forever to be resolved
Do you think Paycor delivers good value for the price?
No
Are you happy with Paycor's feature set?
No
Did Paycor live up to sales and marketing promises?
No
Did implementation of Paycor go as expected?
I wasn't involved with the implementation phase
Would you buy Paycor again?
No
- In my experience, can't get reports we need
- In my opinion, can't get employee trust if system after accruals
- In my experience, can't get other work done with so much time spent fixing errors
Our HR and/or payroll team is spending more time than we did previously due to Paycor. - In my experience, horrible and even escalated customer service doesn’t follow through.
Reporting and customer service are the biggest problem.
Paycor Feature Ratings
Paycor Support
| Pros | Cons |
|---|---|
None | None |
Just offered it after my complete bill increased greatly! Considering it but it's very frustrating since, in my opinion, they should have customer service included.
Yes - No
Comments
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